Microsoft Services

Professional Services billable on a per hour basis include the deployment of company-wide IT workloads that are not user-centric e.g., tenant-wide file migration to SharePoint/ SharePoint Online, Teams direct routing, Azure deployments, etc. Professional Services billable on a per user bases include user-centric workloads such as mailboxes configuration, active directory services, mobility/ device management services, etc., that is, services targeting user profiles.